You’ve been in business long enough to know how harmful a negative review of you or your business is online. You go to great lengths to protect your reputation, so when a defamatory post pops up, you’re understandably upset. That was the case for Melania Trump who filed a … [Read more...] about Melania Trump Fights Back Against Defamation
If you’re like many business owners, you invest a lot in your brand. You work with designers to make your business look good, copywriters to make your business sound good, and public relations firms to spread the word that your doors are open. And, if you’re like many small … [Read more...] about Can You Do Reputation Management All By Yourself?
Internet Defamation of Doctors: How to Respond You know how it feels to have a bad experience somewhere, right? You are disappointed, frustrated, and never want to repeat the experience again. So, the next time you need a particular service, you do a quick search online … [Read more...] about How Doctors Should Respond to Internet Defamation
Consider this: A customer has a bad experience with your business. Frustrated, they take to the Internet to vent their concerns and include false, defamatory allegations. A few hours after they hit publish, they get a call. It’s your office apologizing for the error and going … [Read more...] about What is an Amicable Lawsuit?
Monitoring what’s being said online about your company is vital to any smart business strategy. To understand the market’s perception of your company, you need to know what potential customers are seeing when they Google your business’s name. Maybe you have signed up to online … [Read more...] about Should You Respond to a Negative Review About Your Business?
How to Identify Anonymous Authors of Defamatory Posts One of the most cringe-worthy moments in a professional’s life is finding a negative review about the business that they have worked so hard to build. Not only is the review damaging; but also it’s not true. You immediately … [Read more...] about How to Identify Anonymous Authors of Defamatory Posts